FAQ

BURN SMART & SAFE:

• When you light a candle, you are taking responsibility for an open flame in your home. Please make sure to keep your wicks trimmed short & centered, burn on a heat proof surface & out of reach of children and pets. Keep candles away from drafts & burn in well-ventilated areas. Do not burn for more than 4 hours at a time & discontinue use once 1/2 inch of wax remains. Do not leave a burning candle unattended. The Melting Jar Candles, LLC is not responsible for damages that occur from improper use.

Your satisfaction is important to us.

• Due to COVID-19 and as a small business, we do not accept or process any exchanges or returns.

  If you have any issues with your product, we want to know about it. Please send a note to themeltingjarcandles@gmail.com and we will be happy to work with you.